Privacy Policy

Last Updated: 25th February 2025 | Effective Date: 01st March 2025

1. Introduction

Welcome to Bulatrips!

At Bulatrips.com ("Bulatrips," "we," "our," or "us"), we implement established safeguards to protect your personal information while delivering quality travel services. This Privacy Policy governs the collection, use, and protection of your information when you use our website, mobile applications, and services (collectively, the "Services").

2. Our Commitment to Your Privacy

We maintain appropriate technical and organizational measures to protect your information. This policy establishes our data practices and your rights. By using our Services, you acknowledge and agree to the information practices described in this Privacy Policy.

3. Information We Collect

3.1. Information You Provide

In connection with our Services, you may provide:

Account Information:

  • Identification and contact details

  • Account access credentials

  • Communication preferences

  • Profile information as provided

Travel Information:

  • Booking-required passenger details

  • Travel documentation as required by law

  • Specified special requirements

  • Emergency contact information

Payment Information:

  • Secure payment details

  • Required billing information

  • Transaction records

  • Selected payment preferences

3.2. Information Collected Automatically

Our systems collect:

Technical Information:

  • Device and browser identifiers

  • IP address

  • Location data (with consent)

  • System specifications

Usage Information:

  • Service interaction records

  • Cookie and tracking technology data

  • Analytics data

3.3. Third-Party Information

We receive information from:

  • Authorized travel service providers

  • Licensed payment processors

  • Verified authentication services


4. Use of Information

We utilize collected information to:

Provide Services:

  • Execute travel arrangements

  • Process bookings

  • Deliver customer support

  • Maintain account functionality

Service Optimization:

  • Improve user experience

  • Deliver relevant content

  • Maintain service quality

  • Implement security measures


5. Legal Bases for Processing

Our information processing is based on:

  • Contract performance

  • Legitimate business interests

  • Legal and regulatory compliance

  • Express consent where required


6. Information Security

We implement and maintain:

Security Measures:

  • Industry-standard encryption

  • Defined access controls

  • Regular security monitoring

  • Established data protection protocols

Organizational Controls:

  • Authorized access restrictions

  • Ongoing security training

  • Documented incident response

  • Periodic assessments


7. Data Retention

We retain information for:

  • Service delivery requirements

  • Legal compliance periods

  • Established business purposes

  • Legitimate interest duration


8. Information Sharing

We share information with:

Service Partners:

  • Essential travel providers

  • Contracted service partners

  • Licensed payment processors

  • Authorized support services

Information sharing is limited to service-necessary purposes.


9. International Operations

Cross-border data processing occurs with appropriate safeguards and in compliance with applicable laws.


10. Your Rights

Subject to applicable law, you may request:

  • Information access

  • Data corrections

  • Information deletion

  • Processing restrictions

  • Data portability

  • Processing objections


11. Cookies and Technologies

We employ standard technologies for:

  • Service functionality

  • Security measures

  • Experience enhancement

  • Usage analysis


12. Service Limitations

Age Requirements: Services are intended for users 16 and older, or as legally required.

Automated Processing: We utilize standard industry technologies.


13. Policy Updates

We will notify you of material changes through:

  • Email communications

  • Service notifications

  • Website updates


14. Contact Information

For privacy inquiries:

Privacy Email: legal@bulatrips.com 


Additional Terms

Service Provision

Services are provided on an as-available basis subject to these terms.

Third-Party Services

We are not responsible for external service providers' practices.

Service Interruptions

Service delivery may be affected by circumstances beyond our direct control.

User Obligations

Users shall:

  • Submit accurate information

  • Secure account access

  • Comply with applicable regulations

  • Report unauthorized activities

Limitation of Liability

Our liability is limited to the extent permitted by law.


Closing

Thank you for choosing Bulatrips. We remain committed to protecting your information while providing quality travel services.


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